After notifying us, we will email you a prepaid FedEx Ground shipping label and you can follow the instructions provided on the shipping label. All returns must be in its original condition and packaging to be accepted. All merchandise after the 30 day period becomes final sale. Most merchandise that is shipped via FedEx is eligible for a return within 30 days of receiving the item. *NOTE - Rugs are excluded from the 15% restocking fee. Returns: As of November 25th, 2020 due to COVID-19 freight increases, there will be a 15% restocking fee deducted from your refund for items eligible for a return. Note that we reserve the right to cancel an order for any reason, at any time. Unfortunately, orders that have been shipped cannot be cancelled. We will contact you as soon as we receive your email to let you know if we can accommodate your request. Note that sending an email does not mean that your adjustment of cancellation is guaranteed to be processed. Call or email us with your order details so we can provide a more accurate approximation for the arrival of your order.We process your order as quickly as possible, so if you need to make an adjustment or cancel your order, send a request to right away. If you decide to cancel a backorder please contact us before the item ships and you will be refunded in full. Please note that the date provided for back ordered items is subject to change and you are charged at the time of purchase to secure your item. Certain manufacturers may vary depending on product availability. Most orders ship via Fedex and arrive in 3-5 business days from the date of shipment. Please check your spam or junk folders if you do not receive it within that time frame. After 1-3 business days from when you placed the order your tracking will be sent via the email provided. If you choose to cancel your order before it ships you will be issued a full refund. Once your order has been processed to ship we are not able to cancel your order and a 15% restocking fee will be deducted if you choose to proceed with a return. Most orders ship within 1-3 business days from when the order is placed.
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